Shopping FAQs - Rung Boutique

Women's fashion resale for a causeWhat brands of women’s clothing does Rung Boutique sell?

We carry high quality name brands from A to Z (and everything in between) such as Ann Taylor, Banana Republic, Cole Haan, Diane Von Furstenberg, Eileen Fisher, Free People, Gucci, Hobo International, International Concepts, Jimmy Choo, Kenneth Cole, Lilly Pulitzer, Michael Kors, Nanette Lepore, Odille, Prada, Ralph Lauren, St. John, Trina Turk, Ugg, Valentino, White House Black Market, Xhiliration, and Zara.

What brands of children’s clothing do you sell?

Brands we carry from A to Z (and everything in between): Abercrombie, Burberry, Crew Cuts, Disney, Ecko, First Impressions, Gap, Halo SleepSack, Izod, Justice, Kenneth Cole Reaction, Lilly Pulitzer, Mossimo, Nautica, OshKosh, Paper Denim & Cloth, Quicksilver, Ralph Lauren, Savannah, Tommy Hilfiger, Ugg, Vigoss Jeans, Wes & Willy, Xhilaration, Yottoy, and Zara.

Do you carry active wear for women?

Yes! In addition to our stylish casual, career, and formal attire, women’s athletic clothing such as yoga pants, running shoes, and other active wear is now available at Rung Boutique.

Women and Kid's Attire resaleWhat sizes of women’s clothing do you sell?

You will find women’s clothing sizes from 0 (XS) to 24 (XXXL) at Rung Boutique. We also carry all shoe sizes.

What sizes of children’s clothing do you sell at Rung Kids?

Rung Kids, the thoughtfully crafted children’s department inside the newly re-imagined Rung Boutique, carries newborn through junior sizes. We carry only the highest quality kids’ shoes as well.

Do you carry specialty sizes?

Rung Boutique accepts donations in all sizes including petite, plus-size, tall, slim, and husky. Our specialty-size inventory (extra small, plus, tall and petite) can be limited, but we are always thinking of new and creative ways to bring in donations of every size, shape, and style preference.

What type of items does Rung Boutique NOT sell?

We do not sell worn and/or soiled items, juniors’ clothing, men’s items, adult swimwear, adult sleepwear, undergarments, lingerie, household items, stuffed animals, car seats, bedding, or furniture.

Do you sell men’s clothing at Rung Boutique?

We do not carry men’s clothing or accessories.

Do you charge sales tax?

Rung, Ltd. is a non-profit organization with 501c3 status and oversees all Rung Boutique operations; therefore we are not required to charge sales tax.

Will you ship items purchased at Rung Boutique?

Yes, we are happy to ship items to our customers!

Can I purchase a Rung Boutique Gift Certificate?

Yes! Stop in anytime during our business hours. Our Gift Certificates work like cash in our store and make excellent gifts for the socially-conscious, fashion-forward women in your life. She’ll feel great about looking good and doing good at the same time!

Do you have a Rewards Program for frequent shoppers?

Absolutely! We value our customers and are happy to reward you for your loyalty.

Our rewards program is called the Pinnacle Society. Membership is automatic once you’ve spent $250 or more with us. We keep track of your account at our registers so please be sure to sign up and feel free to ask our sales associates about your membership status at checkout.

Members receive benefits and rewards unique to their level of support. These can include specialized attention from our excellent staff, bonus punch cards, and private shopping parties! Click here for details.

Do you have a Personal Shopping Program?

Yes, we do! Make a 1-hour personal shopping appointment at your earliest convenience and we will fill up a reserved dressing room with items we think you’ll love prior to your arrival. You will have one hour to try them on and make your selections. Feel free to bring a friend or ask our staff for a second opinion. We pride ourselves on giving honest and thoughtful, professional opinions to all of our customers. Click here to learn more.

Do you have a Rentals Program?

Yes! We are happy to rent out formal wear and designer pieces for both women and children (size newborn to juniors) depending on availability. Click here to learn more.

What types of payment do you accept?

We accept cash or credit cards (AmEx, Discover, Visa, MasterCard) as well as Rung Boutique Gift Certificates. We do not accept personal checks.

Does Rung Boutique have a layaway program?

Although we do not have a layaway program, in most circumstances we will hold an item for up to 1 full business day. Exception: if the item is scheduled to be discounted during the hold period we will be unable to hold it for you.

What is Rung Boutique’s return policy?

As a charitable, resale organization committed to raising as much money for our primary beneficiaries as possible, we prefer not to take returns. However, to ensure every customer has the best experience possible, we can issue store credit for returns. Store credit can only be issued for returns by a Sr. Sales Associate or a Manager within 5 business days of the original purchase. The original receipt and the store tag must accompany the item(s) for the transaction to be valid.

Does Rung Boutique accept items on consignment?

Rung Boutique is a donations-only resale store. However, as part of our mission of women helping women, we do have a Guest Seller program for local female designers, artists and entrepreneurs interested in selling their original, handcrafted attire, accessories and artwork on consignment in our boutique.

Women interested in guest selling at Rung Boutique should contact our Visual Display & Merchandising Manager, Christina Verbarg at christina@shoprung.org.

What is your policy on consignment?

Rung Boutique does not consign unless it is part of our Guest Seller Program. Click here to learn more.